We offer a 45 day money back guarantee if you have purchased your headset via our website*. If for any reason, you have decided that Modius isn’t right for you, please email email@example.com and our Customer Care team will be able to help.
We require you to return your headset in an acceptable condition along with the charger, cable, any unused pads & wipes and the carry case (if you received one) in the original box within the return time frame. The 45 day time frame commences from the date that you received your headset.
We will refund the amount received by us and are not liable for any fees or fluctuations in exchange rate between the date purchased and the date refunded.
Please note devices must be returned to our head office in the United Kingdom and the cost of the postage will be borne by you.